Shipping policy

I'll update the company name from "Rane Works LLC" to "Rande Works LLC" in the shipping policy:

RANDE WORKS LLC Shipping Policy

Processing Time

  • Each RANDE WORKS LLC military plaque is handcrafted with precision and care.
  • Standard orders typically require 3-4 weeks for production before shipping.
  • Custom or complex designs may require additional production time, which will be communicated at the time of order.
  • Rush orders may be available for an additional fee, subject to current production capacity.

Shipping Methods

  • RANDE WORKS LLC ships via USPS Priority Mail and UPS for domestic orders.
  • International shipping is available to select countries via USPS International or DHL Express.
  • Tracking information will be provided via email once your order ships.

Shipping Timeframes

  • Domestic orders (United States): 2-5 business days after shipping
  • Military APO/FPO addresses: 7-14 business days after shipping
  • International orders: 10-21 business days after shipping (varies by destination)

Shipping Costs

  • Shipping costs are calculated based on package weight, dimensions, and destination.
  • Exact shipping costs will be displayed during checkout before payment is processed.
  • Free shipping may be offered on qualifying orders over a specified amount.

Order Tracking

  • All shipments include tracking information sent to your email address.
  • You may contact us with your order number if you need tracking information resent.

Delivery Issues

  • RANDE WORKS LLC is not responsible for shipping delays caused by weather, customs, or carrier issues.
  • If a package is returned to us due to an incorrect address provided by the customer, additional shipping fees will apply for reshipment.
  • Items damaged during shipping must be reported within 48 hours of delivery, with photos of the damaged item and packaging.

International Orders

  • International customers are responsible for all customs fees, duties, taxes, and import charges.
  • RANDE WORKS LLC is not responsible for delays due to customs processing.
  • Please check your country's import regulations before placing an order.

Military Addresses

  • We proudly ship to APO/FPO addresses.
  • Please note that delivery to military addresses may take longer than standard domestic shipping.

Address Changes

  • Address changes can only be accommodated if requested before the order ships.
  • Please contact us immediately if you need to update your shipping address.

Contact Information

For questions about shipping or to check an order status, please contact us at randeworksllc@gmail.com.